<p>Once you submit your information, it’s securely stored and shared with our Customer Service team. This way, our specialists already have the context to support you, without you having to explain your situation every time. </p>

Why share your support needs with us?

TAB GROUP: Vulnerabilities and circumstances - How to share?

Share your vulnerabilities and circumstances to get the right support for your needs. 


Self-declare your vulnerabilities and support needs

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Remote payments ensure there are lots of ways you can get paid with SumUp. From Payment Links to gift cards, learn how to securely take remote payments.

Remote Payments (1)

Remote payments

Keep your business running smoothly with details on how to start accepting payments and get paid with SumUp, from refunds and receipts to NFC and tipping.

Accepting payments

Your SumUp profile puts you in control. Learn how to sign up for SumUp, edit your profile and use all its features to unlock your business's potential.

My profile

Find out everything you need to know about staying secure with SumUp, including maintaining privacy and dealing with chargebacks and retrieval requests.

Security privacy

Security & privacy

Understand your payouts with details on how long it takes to receive payouts with SumUp and create payout reports to keep track of your money.

My Payouts

My payouts

Get off to the best start with everything from a little help on which SumUp Card Reader is best for you to information on pricing, fees and delivery.

Pricing Order

Pricing and order

Discover how to use the SumUp Go card reader. From setting up your SumUp Go to accepting and refunding payments, here's how to make your SumUp Go work for you.

SumUp Go