ACCORDION GROUP: Troubleshoot my SumUp Go card reader

Is your SumUp Go card reader not working? Here is how you can solve common card reader issues.

Troubleshoot my SumUp Go card reader

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Learn how to protect yourself from APP fraud and phishing, and what to do if you’ve been a victim.

Fraud prevention

Remote payments ensure there are lots of ways you can get paid with SumUp. From Payment Links to gift cards, learn how to securely take remote payments.

Remote Payments (1)

Remote payments

Stay organised and keep an eye on your ins and outs with SumUp's helpful reports. Find out how to access, export and send all your reports here.

My Reports

My reports

Keep your business running smoothly with details on how to start accepting payments and get paid with SumUp, from refunds and receipts to NFC and tipping.

Accepting payments

SumUp helps you manage your business with a host of useful features on your profile. Easily add items to sell via SumUp profile and manage employee profiles.

Business management

Your SumUp profile puts you in control. Learn how to sign up for SumUp, edit your profile and use all its features to unlock your business's potential.

My profile

Find out everything you need to know about staying secure with SumUp, including maintaining privacy and dealing with chargebacks and retrieval requests.

Security privacy

Security & privacy

Understand your payouts with details on how long it takes to receive payouts with SumUp and create payout reports to keep track of your money.

My Payouts

My payouts

Get off to the best start with everything from a little help on which SumUp Card Reader is best for you to information on pricing, fees and delivery.

Pricing Order

Pricing and order

Discover how to use the SumUp Go card reader. From setting up your SumUp Go to accepting and refunding payments, here's how to make your SumUp Go work for you.

SumUp Go