Add a payment reminder

  1. On your SumUp profile, click "Invoices".

  2. Tap "New Invoice" and create an invoice.

  3. On the screen with the option to add recipients and a message, check the reminder box.

Customers will be reminded of unpaid invoices the day after the payment deadline and further reminders three and seven days after the deadline.

Reminders can't be cancelled

Once you have checked the box and sent the invoice, reminders cannot then be cancelled. It will, however, only be sent if the invoice hasn’t been paid in full.