How to connect to WiFi

  1. Select your preferred language.

  2. You will now be asked if you’d like to connect to WiFi, select “yes” by clicking the green tick on the reader.

  3. The card reader will now scan for WiFi networks.

  4. Choose your preferred network by using the upwards and downwards arrows on the reader.

  5. Confirm which network you’d like to connect to by clicking on the green tick.

  6. Enter the WiFi password and tap on “OK” to confirm.

Your device will now connect to the chosen network. You can now log in to your card reader.

Important:

If you’re using an older version of our 3G Card Reader, you won’t have the option to connect via WiFi. Once you turn on your device, your reader will automatically connect to a local network and you can begin transacting.

Establish a mobile network connection

The built-in SIM card provides the card reader with unlimited free data by connecting to the best available network provider, meaning no extra costs.

It's vital you don't replace or tamper with the included SIM card. Doing so may inhibit the device's proper function.

  1. Turn on your 3G Card Reader.

  2. Select your preferred language.

  3. You will now be asked if you’d like to connect to WiFi, select “not now” clicking on the downwards arrow followed by the green tick on the reader.

Your device will now connect to the strongest network connection available.

SIM card issues

If your device is having difficulty establishing a connection and displaying the message “Connection Error”, try the following tricks:

  • Restart the device. Power off your device by holding the power button down for 4 seconds or until the 4 green LEDs turn off. Wait a few additional seconds and then turn the device on again.

  • Change your location. Open areas and those near windows are ideal for connection.