Not set up your Solo yet? Find out how with our guide to setting up your Solo.
How to accept payments with the Solo
Turn your Solo on with the power button on the right side.
Enter the charge amount (minimum £1.00) and tap “Charge”.
Before tapping “Charge”, hit “Add description” to include a product description to help identify the transaction later.
After hitting “Charge”, Customers will also have the option to tip if you enable tipping. Optionally, select a tip or add a custom amount and tap "Pay" to continue. Remove any selected tip with "Reset tip".
When “Tap or insert card” appears on the screen, prompt your customer to pay by either:
Tapping their contactless card or device on your Solo’s screen
Inserting their chip card into the slot on top of your Solo
Some payments will need to be confirmed with the customer's pin code.
How to provide a receipt
After a transaction, an option to provide a digital receipt via email or SMS will pop up automatically.
Select either “SMS” or “Email” to send a digital copy.
Enter your customer’s mobile phone number or email address and tap “Done” to confirm.
A confirmation will pop up. Simply tap “Done” to return to the checkout screen.
Find out more about sending receipts with our guide.