Change your personal details
To change your personal address, please send us an email with a document that shows your new address and is no older than 6 months. Valid documents include a copy of a utility bill, a letter from the council tax, an electricity or landline phone bill, or any official letter.
Note: You may blur or hide the content of the document to protect your personal information. As soon as we have received your proof of address, we will change your address accordingly and send you confirmation.
To change your personal details, please send us an email with a high-quality photo of your ID (front and back), driver's license (front and back) or your passport (both pages).
To change your name, you can also send us a copy of a deed poll or marriage certificate. We will change your details upon receiving your document and send you a confirmation of the changes.
To change your email address, send us an email from your registered email address containing both your old and new email address. We'll send you instructions on how to verify the change.
Follow this guide to change your password.
To change your phone number, send us an email from your registered email address containing both your new phone number and the one currently registered to your SumUp profile. We'll send you instructions on how to verify the change.
Alternatively, update your business details to change your legal type, business name and other business information.