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My profile
Change or reset my password
Reset your password if you forget it or change your password for security reasons. Here's everything you need to know about updating your password.
Read ArticleVerify my SumUp profile
For legal reasons, we have to ensure everyone using SumUp is who they say they are. Verifying your identity is quick and easy and removes the £5,000 pre-verification limit.
Read ArticleHow do transaction limits work?
Check out the limits to the transactions you can take with SumUp and how you can reduce the impact of them.
Read ArticleUpdate my bank information
You can easily change the bank account details associated with your SumUp profile. Here's how.
Read ArticleClose my SumUp profile
We'll be sorry to see you go, but if you really must leave, here's how you can permanently close your SumUp profile.
Read ArticleUpload documents on my SumUp profile
On occasion, we may ask you to upload a little extra documentation. For example, to verify your profile. Here's how you can quickly and easily upload documents.
Read ArticleCreate employee profiles
Set up employee profiles to create separate logins for each of your employees, allowing you to customise what employees are able to do.
Read ArticleRestricted businesses
As a regulated entity, we operate under strict requirements imposed by the financial regulator, the card schemes (Visa, Mastercard and American Express) and our acquiring banks, who act as a gateway to the card services.
Read ArticleActivate my profile
Once you’ve signed up, you’ll need to activate your SumUp profile to start taking payments. Activating your profile is quick and easy. Here’s how it’s done.
Read ArticleCustomise my receipts
With just a few clicks, you can tailor your SumUp receipts to suit your business and make your receipts instantly recognisable.
Read ArticleMy SumUp profile
Your SumUp profile, along with the app, is the centre of your SumUp universe. From here you can access all the features and settings you need to keep your business running smoothly.
Read ArticleBank account compatibility
There are a some requirements for connecting a bank account to your SumUp profile. Find out if your bank account can be used with SumUp and what to do if your bank isn't compatible.
Read ArticleCustomise my business name on my customers’ bank statements
Edit your billing descriptor to change how transactions with your business appear on customer bank statements.
Read ArticleHow to amend my business details
Keeping your business details up to date is not only crucial for your customers' receipts but also a legal requirement. In this article, you’ll find out how to change your business details and your bank details.
Read ArticleHow to sign up for SumUp
This is the place for all the information you need to sign up for SumUp in one quick and easy guide.
Read ArticleHow to amend my personal details
Keeping your personal details up to date is both crucial for your customers' receipts and also a legal requirement. Here's all the information you need to change your personal details.
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