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Restricted businesses

As a regulated entity, we operate under strict requirements imposed by the financial regulator, the card schemes (Visa, Mastercard and American Express) and our acquiring banks, who act as a gateway to the card services.

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Employee profiles

Employee profiles allow you to create a separate profile for each employee so you can compare individual sales histories and manage access to certain features.

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Verify my SumUp profile

For legal reasons, we have to ensure everyone using SumUp is who they say they are. Verifying your identity is quick and easy and removes the £5,000 pre-verification limit.

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How to amend my business details

Keeping your business details up to date is not only crucial for your customers' receipts but also a legal requirement. In this article, you’ll find out how to change your business details and your bank details.

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How to amend my personal details

Keeping your personal details up to date is both crucial for your customers' receipts and also a legal requirement. Here's all the information you need to change your personal details.

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Bank account requirements

To set your SumUp profile up successfully, there are a few bank account requirements to consider. We've gathered everything you need to know right here.

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Customising my receipts

With just a few clicks, you can tailor your SumUp receipts to suit your business and make your receipts instantly recognisable.

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Upload documents on my SumUp profile

On occasion, we may ask you to upload a little extra documentation. For example, to verify your profile. Here's how you can quickly and easily upload documents.

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Refer a friend

Share the love by referring a friend to SumUp by sharing your personal invite link. Your friend will get a discount on their first card reader and you'll get a reward for each reader ordered.

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My SumUp profile

Your SumUp profile, along with the app, is the centre of your SumUp universe. From here you can access all the features and settings you need to keep your business running smoothly.

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Change or reset my password

Your password is the key to your SumUp profile. But what happens if you've forgotten your password? Or maybe you need to change your password for security reasons. Here's all you need to know.

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Change my bank details

You can easily change the bank account details associated with your SumUp profile. Here's how.

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Item management on my SumUp profile

The "Items" tab on your SumUp profile lets you create items and item categories so you can manage your entire inventory in one place, making your transactions even faster.

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Activate my profile

After you’ve signed up for your SumUp profile, you need to activate it to start taking payments. Activating your profile is quick and easy. Here’s how it’s done.

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Customise my business name on my customers’ bank statements

Edit your billing descriptor to change how transactions with your business appear on customer bank statements.

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How to sign up for SumUp

This is the place for all the information you need to sign up for SumUp in one quick and easy guide.

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Resend receipts on the SumUp profile and app

Did your customer change their mind about not wanting a receipt? With SumUp, you can easily send a receipt again with both your SumUp profile and the app. Here’s how it’s done.

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