My profile

How to sign up for SumUp

This is the place for all the information you need to sign up for SumUp in one quick and easy guide.

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How to customise my receipts

With just a few simple clicks, you can now tailor your SumUp receipts to suit your business.

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Item management on my SumUp profile

The "Items" tab on your SumUp profile lets you create items and item categories so you can manage your entire inventory in one place, making your transactions even faster.

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My SumUp profile

From online access to invoicing and product catalogues to payout and sales reports, your SumUp profile is full of tools and features to help keep your business running smoothly. Here’s what’s included in each of the tabs listed on the black panel on the left of your screen.

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Employee profiles

Employee profiles allow you to create a separate profile for each employee so you can compare individual sales histories and manage access to certain features.

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Activate my profile

After you’ve signed up for your SumUp profile, you need to activate it to start making payments. Activating your profile is quick and easy. Here’s how it’s done.

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Change my bank account

You can easily change the bank account details associated with your SumUp profile. Here's how.

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Restricted businesses

As a regulated entity, we operate under strict requirements imposed by the financial regulator, the card schemes (Visa, Mastercard and American Express) and our acquiring banks, who act as a gateway to the card services.

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Profile verification documents

SumUp is authorised as a Payment Institution by the Financial Conduct Authority (FCA). Therefore, we are obligated to verify that you are the individual registered with the SumUp profile (previously SumUp account) and that you are the main contact for your business.

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Refer a friend

Like your SumUp card reader? Don’t keep it a secret! Give your friends a discount on their first SumUp card reader by sharing a personal invite link. You’ll also benefit by earning a money reward for each new SumUp card reader ordered.

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Change or reset my password

Your password is the key to your SumUp profile. But what happens if you've forgotten your password? Or maybe you need to change your password for security reasons. Here's all you need to know.

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Customise my business name on my customers’ bank statement

Customising your business name on your customers’ bank statement makes it easier for your customers to understand exactly who the payments went to and what they were for.

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How to amend my personal details

Keeping your personal details up to date is both crucial for your customers' receipts and also a legal requirement. Here's all the information you need to change your personal details.

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How to amend my business details

Keeping your business details up to date is not only crucial for your customers' receipts but also a legal requirement. In this article, you’ll find out how to change your business details and your bank details.

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Bank account requirements

To set your SumUp account up successfully, there are a few bank account requirements to consider. We've gathered everything you need to know right here.

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