Cancel direct debits
Log in to your SumUp profile on a web browser or the app.
On a web browser, click "Business Account" in the left navigation panel.
On the app, tap "Business Account" on the home screen.
Expand the upcoming payments section in your transaction history to view existing direct debits.
Select the direct debit payment you want to stop
Choose "Refuse payment" to block the direct debit payment.
Payments are reserved in your account 24 hours before they’re due to send. Cancel payments well in advance to avoid them being sent. In some cases, it may be possible to recover sent transfers.
Check cancellations with creditor
Always get the permission of your creditor before cancelling direct debit payments to avoid penalties.