Support

My Payouts

Payouts: How do I get my money?

What are payouts? Payouts are how the money from your transactions makes its way to you. Find out how payouts work right here.

Read Article

Payout delays

Why is my payout delayed? Find out about potential payout delays and when you can expect to receive your money.

Read Article

Payout status: Where's my money?

Wondering where your money went? Check your SumUp payout status so you always know where your money is.

Read Article

Change my payout settings

Customise how you get paid with SumUp by changing how you receive your money and amending your payout frequency. Here's what you need to know.

Read Article

Change my bank details

You can easily change the bank account details associated with your SumUp profile. Here's how.

Read Article

What are payout reports?

We send you payout reports whenever we settle a payout. Find out how you can track your payouts for accounting by downloading and sending payout reports.

Read Article