iOS Devices

We are continuously testing more smartphones and tablets to give you a clear answer on whether your device is compatible with our card readers. Most up-to-date iOS devices should work with our SumUp Plus Card Reader.

What is my iOS device model?

The easiest way to identify which model you’re using is by looking at the model number written on the bottom of the back of your device right above the regulatory markings.

To find the iOS version installed on your device, go to “Settings” > “General” > “About”. The number displayed in the line “Version” is the iOS version installed on your device. To be compatible with the SumUp app, we require an operating system iOS 12 or higher. 

In case the version displayed is lower than 12, please go to “Settings” > “General” > “Software Update” and tap “Install Now”.

Compatible Apple devices 

  • iPhone 4s

  • iPhone 5

  • iPhone 5s

  • iPhone 5c

  • iPhone 6

  • iPhone 6 Plus

  • iPhone 6s

  • iPhone 6s Plus

  • iPhone SE

  • iPhone 7

  • iPhone 7 Plus

  • iPhone 8

  • iPhone 9

  • iPhone X/XR/XS

  • iPhone 11/11 Pro/11 Max

  • iPod Touch 5G

  • iPod Touch 6G

  • iPad Air

  • iPad Air 2

  • iPad Mini 2

  • iPad Mini 3

  • iPad Mini 4

  • iPad Pro (12.9”)

  • iPad Pro (9.7”)

  • iPad (3rd generation)

  • iPad (4th generation)

Incompatible iOS devices

  • iPhone (1st generation)

  • iPhone 3G

  • iPhone 3GS

  • iPhone 4

  • iPhone 4s

  • iPhone 5

  • iPhone 5s

  • iPhone 5c

  • iPhone 6

  • iPhone 6 Plus

  • iPod Touch 1G

  • iPod Touch 2G

  • iPod Touch 3G

  • iPod Touch 4G

  • iPad

  • iPad 2

Android Devices

We are continuously testing more smartphones and tablets to give you a clear answer on whether your device is compatible with our card readers. Most up-to-date Android devices should work with our SumUp Plus Card Reader.

Below you can find a list of the most used Android devices in the US. If you’re having trouble identifying your device check “Settings” > “About Device” and look for “Device Model”.

What is my Android device model?

To find the Android OS version installed on your device, go to “Settings” > “About Device” > “Software Information”. Scroll to “Android Version” and the version listed next to it is your software version (e.g. 9.1).

In case the version displayed is lower than 9 please open your device’s “Settings” > “About Device” > “System Updates” or “Software Updates” and choose to update to the latest software version. 

Please note, that not every Android device can be updated to OS 9 or higher. To check if OS can be updated, visit gsmarena.com. Enter the name of your smartphone or tablet into the search bar and a detailed description of your device will open. Look for “Platform” and then “OS”. If your device is upgradeable to 9 or higher, you’re good to go. 

Compatible Android devices

  • Asus FonePad 7

  • Asus Pegasus 3

  • Asus Zenfone 3

  • Asus Zenpad 10

  • Honor 5C

  • Honor 6X

  • Honor 8 (also: Pro)

  • HTC One A9

  • HTC One M9

  • Huawei Mate 10 Pro

  • Huawei Mate 9

  • Huawei Nova

  • Huawei P10 (Standard, Lite, Pro, Plus)

  • Huawei P9 (Standard, Lite, Pro, Plus)

  • Lenovo Tab 2 A7-10

  • Lenovo Tab S8-50

  • LG G Flex 2

  • LG G4 H815

  • LG G6

  • LG K10

  • LG K8

  • Moto G4

  • OnePlus 3

  • OnePlus 5

  • Samsung Galaxy A3

  • Samsung Galaxy A5

  • Samsung Galaxy J5

  • Samsung Galaxy J7 (also: Pro)

  • Samsung Galaxy Note8

  • Samsung Galaxy S6 (also: Edge)

  • Samsung Galaxy S7 (also: Edge)

  • Samsung Galaxy S8 (also: Edge)

  • Samsung Galaxy Tab A 10.1

  • Samsung XCover 4

  • Sony Xperia L1

  • Sony Xperia X (also: Compact)

  • Sony Xperia XA (also: Ultra)

  • Sony Xperia XA1

  • Sony Xperia XZ

  • Sony Xperia Z5 (also: Compact)

Incompatible Android devices

  • Galaxy Tab A SM-T285

  • Galaxy Tab A SM-T280

  • Huawei P8 lite

  • Samsung J3