https://www.youtube.com/watch?v=oTbxknV0eTY 

  1. Open theSumUp App on your smartphone or tablet and log in with the email address and password that you registered with.

  2. Enter the transaction amount or choose a product from theProduct Catalog. You can also type in a description of the transaction in the corresponding field. When you’re done, press “Charge”.

  3. Your card reader will automatically turn on and connect to your device. Having issues? Learn troubleshooting tips here.

  4. Now your customer can pay by:

    • Chip: Insert the card into the top of the card reader, placing it chip-side first with the front of the card facing up

    • Contactless Card, Apple Pay or Google Pay: Tap the card or phone on the top of the card reader. After tapping the card onto the reader you’ll hear a beep and the 4 LEDs will light up, signaling a successful transfer

    • Swipe: Swipe the card through the slot at the top of the card reader, with the magnetic strip placed downwards and facing up

  5. Next, your customer will have to authorize the transaction. This can be done by signing the screen when requested and then pressing the green tick. 

  6. The screen of the card reader and your app will both display a notification to confirm that the transaction was successful.

  7. If you want, you can now send a receipt to your customer by entering their email address or mobile number into the corresponding field. You also have the option to print a receipt via a mobile printer or AirPrint/Google Cloud Print.

  8. Congratulations! You just made a successful payment with your SumUp Plus Card Reader.

What's next?

  • Having any issues accepting payments? Check out our troubleshooting guide here.

  • Learn more about your SumUp Plus Card Reader here

  • Did you know you can also accept cash payments with the SumUp App?Here’s how.

  • Want to learn more about NFC transactions for Apple Pay and Google Pay? Click here.

Not in the same location as your customer? Try using Payment Links or Virtual Terminal to accept payments remotely.