https://www.youtube.com/watch?v=ZRs-5F9XXL0 

Adding the first card reader to your account

Are you setting up your first SumUp card reader to a new account? Make sure you have finished your account registration and activation first, then follow these steps to set up your reader: 

  1. Open up the SumUp App and log in.

  2. Enter $1.00 into the keypad and tap "Charge". The card reader should now switch on.

  3. Confirm the detection of your card reader in the SumUp App by clicking "Connect" once the 3 digit number shown within the app matches that of the 3-digit serial number on the back of your reader.

  4. Your card reader will now sync your account information. This will take about 2 minutes.

Adding an additional card reader to your account

Adding an additional SumUp Plus Card Reader to your account? Follow these steps to set up your reader: 

  1. Open the SumUp App and log in using your email address and password.

  2. Tap on "More" at the bottom right-hand corner of your screen.

  3. Open up "Payment methods" and tap "Air" to continue with the setup.

  4. Confirm the detection of your card reader in the SumUp App by clicking "Connect" once the 3 digit number shown within the app matches that of the 3-digit serial number on the back of your reader.

  5. Your card reader will now sync your account information, taking about 2 minutes.

Start accepting payments

Once you’ve completed the setup, and now it’s time to begin taking payments.

  • Tap, swipe, or insert the customer's card

  • Your customer will now be asked to authorize the transaction with their signature

  • If the payment was successful, you'll be notified on the screen of the SumUp App

  • You will now be able to send, share, or print a receipt. We’ll pay out your transactions within the next 1-2 business days.

Our SumUp Plus: Manual offers general usage tips.

Having trouble?

If you’re having difficulty connecting to your card reader, take a look at our step-by-step troubleshooting guide.