Print or Send a Receipt Directly After Processing a Transaction

  1. Process the cash or card transaction in the SumUp App. You will then see a “Transaction Successful” screen.

  2. For iOS: Click on the share icon in the top right-hand corner. For Android: Click on the share icon in the top left-hand corner.

  3. Select an option:

    • Print receipt via a connected printer

    • Share receipt via email, Bluetooth or another app

    • Save receipt to your iCloud or Google drive

  4. Confirm the option by selecting "Print", "Share" or its symbol. The recipient will receive a PDF file with all relevant payment information such as product/service details, payment type, and your business’ name and address.

  5. That’s it!

Keep in mind that as the merchant, you will not automatically receive a receipt when you share or print one for your customer. If you wish to have a receipt for your accounting purposes, please see the instructions below. 

Send an Additional Receipt

You can always send a receipt to your accountant or resend a receipt to your customer in the event that they lost their receipt and would like a replacement. Please follow these steps to resend a receipt:

  1. Open the SumUp App.

  2. For iOS: For iOS: Tap on the Sales tab in the bottom menu bar (second from the left). For Android: Tap the menu symbol in the top left corner and select “Sales History”.

  3. Choose the transaction for which you wish to send another receipt.

  4. Click on the 3 dots and select “Send receipt”.

  5. Tap on the share icon in the top right-hand corner.

  6. Select an option:

    • Print receipt via a connected printer

    • Share receipt via email, Bluetooth or another app

    • Save receipt to your iCloud or Google drive

  7. Confirm the option by selecting print or share.

  8. That’s it!

Tips to connect to your printer

  • Make sure that your printer has a cloud print function. Consult the printer’s manual for more information.

  • Cloud print works when connected to WiFi.

  • If your printer is connected to the same Google account as the device on which you use the SumUp App, you can share and/or print the receipt remotely.

Here you will find help on how to set up your Google Cloud Print.

Here you will find help on how to set up your Apple AirPrint.