Support

Plus Card Reader

SumUp Card Reader Printers

Printers allow you to provide your customers with a physical receipt. They can either be connected via cable to your router or via Bluetooth.

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SumUp Plus: Manual

This section contains everything you’ll need to know about accepting card payments with your SumUp Plus.

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SumUp Plus: Overview

The SumUp Plus is the perfect 3-in-1 card reader for growing businesses. It works in connection with the free SumUp App, which you can use on your Android or iOS tablet or smartphone.

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SumUp App: Tax Settings

With the SumUp App, you can create multiple tax rates and customize how tax is applied to your items. you’ll see a new “Taxes” tab underneath the Account section.

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SumUp Plus: Stolen Card Reader

What happens if my card reader is stolen? Due to the fact that the SumUp device encrypts all card information during transactions, no unencrypted data is ever stored on the device during the transaction process. Because of that, all data will be unaffected if your card reader gets stolen.

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SumUp Plus: Cloud Printing

Cloud printing allows you to easily share or print transaction receipts via the SumUp App.

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SumUp Plus: Install Firmware Update

Our team is constantly working on making our SumUp Plus Card Reader faster and even more reliable. Therefore, from time to time, updates are available for the firmware of the card reader. However, the firmware should be automatically updated, so there shouldn’t be any individual action required.

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SumUp Plus: Blocked Device

Learn more about the SumUp Plus Card Reader warranty and what to do if the safety mechanism on your SumUp card reader disables your device.

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SumUp Plus: Troubleshooting

Need help connecting your SumUp Plus Card Reader? In this article, we’ll guide you through the most common troubleshooting solutions.

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SumUp Plus: Accepting Card Payments

The SumUp Plus makes accepting card payments incredibly easy. Learn how to get started with this step-by-step guide.

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SumUp Plus: Compatibility

Requirements for the SumUp Plus Bluetooth 4.2—to connect wirelessly with the card reader Android device: operating system Android 9 or higher—to use the SumUp App on your phone Apple device: operating system iOS 12 or higher—to use the SumUp App on your phone

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SumUp Plus: Setup

This article guides you through setting up your SumUp Plus Card Reader.

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