Your payout is the sum of all your card payments processed by SumUp. You can customise how and when you want to receive your payouts based on your preferences.
In this article:
- Payout timeline
- Payout frequency
- Track my payouts
SumUp processes your transactions and then transfers the funds, minus the transaction fee to your bank account. Depending on your bank's settlement procedures, this may take 1-2 business days (2-3 business days for Ireland and Malta) from the transaction date to the day the funds appear on your bank account.
The bank of your customer as well as the card schemes determine the speed of the payout. That’s why it can happen that transactions, although done on the same day, are paid out on different days.
Please note that transactions made with American Express or international bank cards may take longer to be paid out to your account.
By default, your payouts to your bank account are set to daily. If you don’t want to receive daily payouts, you can switch to weekly or monthly.
|Daily payouts||Weekly payouts||Monthly payouts|
|Every business day except for weekends and bank holidays||Scheduled every Tuesday except for bank holidays||Scheduled every third business day of the following month|
- Log in at sumup.me.
- Click on the left menu and select “Settings”.
- Make sure your payout method is set to “Direct to bank account”.
- Choose your preferred payout frequency
You will be able to change your payout settings at any time. This will impact only the payout frequency of your future sales. Your previous sales will be deposited according to your former payout plan.
Track my payouts
You can also easily track your payouts through your SumUp Dashboard at sumup.me under the “Sales” tab. View detailed payout information, filter payouts by time, instrument and amount, and easily track and search through the backlog.
As soon as a payout is processed, you’ll receive a Payout report via email containing a full breakdown of all the transactions included within the payout.
- Log in at sumup.me
- Select “Sales” on the left menu.
- Click on “Payouts” in the tab menu.
- Select a payout to view all transactions that are included
The Payout ID (PID) appears also on the daily and monthly payout reports that we sent you via email. You can also find the PID in your sales history in the SumUp App and the payout history in your SumUp Dashboard at sumup.me.
Important: While SumUp sends your business name when processing a payment, it is possible that the bank of your customer will shorten the descriptor when they are printing the customer’s card statement.
Note: You can change your bank account at any time, learn more here.