Understanding payouts–where’s my money?

Your payout is the sum of all your card payments processed by SumUp. You can customise how and when you want to receive your payouts based on your preferences.

In this article:

  • Payout timeline
  • Payout settings

💬 Quick note
You can chat with our Support Team directly via your Dashboard.

Payout timeline

We process your transactions and then transfer the funds, minus our transaction fee to your bank account. Depending on your bank's settlement procedures, this may take 1-3 business days from the transaction date to the day the funds appear on your bank account.

  United Kindom Ireland, Malta
Local cards 1-3 business days 2-3 business days
American Express & international cards Might take 2-3 additional business days

You can also easily track your payouts in your Dashboard and your SumUp App.
Check out this article for details on payouts and bank holidays.

Payout settings

By default, your payouts are set to daily. If you don’t want to receive daily payouts, you also have the option of weekly or monthly.

Daily payouts Weekly payouts Monthly payouts
Every business day except for weekends and bank holidays Scheduled every Tuesday except for bank holidays Scheduled every third business day of the following month
How to change my payout frequency
  1. Log in at sumup.me.
  2. Click on the left menu and select “Settings”.
  3. Make sure your payout method is set to “Direct to bank account”.
  4. Choose your preferred payout frequency.

Important

You will be able to change your payout settings at any time. This will impact only the payout frequency of your future sales. Your previous sales will be deposited according to your former payout plan.

Note: You can change your bank account at any time, learn more here.

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