Printers allow you to provide your customers with a physical receipt. They can either be connected via cable to your router or via Bluetooth.

In this article:

Supported printers

We support various receipt printers that you can use when accepting payments with SumUp. There are stationary printers that connect via cable to your router or Bluetooth as well as portable printers that connect to your device via Bluetooth so you can take them with you wherever you go.

Important

Note that the following printers are not compatible with our POS system but only with the SumUp App.

Supported stationery printers Supported portable printers
Network Printer Star Micronics TSP100 (LAN) Mobile Bluetooth Printer Bixolon SPP-R200lliK/BEGE
Network Printer Star Micronics TSP143 (LAN) Mobile Bluetooth Printer Bixolon SPP-R210iK/BEGE
  Mobile Bluetooth Printer Star Micronics SM-L200

 

Printer_Bixolon_SPP-R200IIiK.pngPrinter_Bixolon_SPP-R210IIiK.png

The steps below provide instructions on how to connect your mobile device with one of the supported portable printers:

For iOS users
  1. Switch the printer on.
  2. Open the settings on your iPhone/iPad. Click “Bluetooth” and turn on your Bluetooth by tapping the toggle switch.
  3. Select the printer you have: “SPP-R200”, “SPP-R210” or “SM-L200” under listed under “Devices”.”.
  4. When a PIN is requested, please enter the PIN 0000 and tap on “Connect”.
  5. After connecting successfully, please log in to the SumUp App and click on “Account” in the top left corner.
  6. Please choose “Printer” and select your printer.
  7. Great! Your printer and your SumUp App are now successfully connected. You can tap on “Print test page” in the app to do a test print.
 
For Android users
  1. Please make sure that iOS mode is deactivated on your printer (guide below) and switch on your printer.
  2. Open the settings on your smartphone/tablet: click ‘Settings’ and after that “Bluetooth” and turn on your Bluetooth.
  3. Select the printer you have: “SPP-R200”, “SPP-R210” or “SM-L200” under listed under “Devices”.
  4. When a PIN is requested, please enter 0000 and tap “Connect”.
  5. After connecting successfully, please log in to the SumUp App and go to the menu.
  6. Choose “Printer” and select your printer.
  7. Great! Your printer and your SumUp App are now successfully connected. You can tap on “Print test page” in the app to do a test print.
 

How to deactivate iOS mode:

  1. Switch the printer on.
  2. Open the paper feeder.
  3. First, press the power button and hold it down. With the power button still pressed, press also the button for the paper feeder until the printer beeps.
  4. Close the paper cover. A receipt with the text “iOS mode disable!! Please reboot printer” will be printed.
  5. After restarting the printer, the device can be used with an Android smartphone/tablet.
  6. Repeat the procedure to reset the mode to iOS.
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