What do I need to know before signing up?

If you want to know more about our card reader and services, you can find answers to the most frequently asked pre-sign up questions here:

Pricing and fees

How much do I have to pay for the card reader?
Air Reader: £29 / €39 (excl. TVA)
3G Reader: £99 / €99 (excl. TVA)

⇨ Not sure which card reader to buy? Check out our comparison table.

What are the transaction fees?
With no monthly fees, pay only 1.69% (UK) / 2.75% (Ireland and Malta) per transaction for all accepted cards. For remote payments, the transaction fee is 2.95% +£0,25/€0,25.
⇨ Read this article for more details.
Are there any hidden fees?
None. No monthly fees, no fixed contract, no installation costs.

Accept card payments

Which cards can I accept?
With SumUp, you can take cards from all major card acceptance brands.
⇨ See our "Accepted cards" article for further information.
Can I start using SumUp right away?
Yes, you can start accepting card payments right away. Please note that once you have reached the verification limit of 5,000 GBP/EUR, your account will need to be verified.
⇨ Find out more here.
Is there a transaction limit for my SumUp account?
There is no transaction limit for card-present transactions through your SumUp Account–this means you can make a transaction of any amount, using any of our card readers.
⇨ You can read more about transaction and verification limits here.
Can I use SumUp abroad?
SumUp currently supports 28 countries across Europe.
⇨ Click here to see a list of these countries.

Technical requirements

Do I need a SumUp card reader?
Yes, in order to process transactions with SumUp, you'll need one of our card readers. 
Do I need a phone or tablet?
Air Card Reader: you’ll need a smartphone or tablet either with data coverage or Wi-Fi to process payments.
⇨ Find out if your device is compatible here.
3G Card Reader: a standalone device, which doesn't need a second device such as a smartphone or tablet to work.
Do I need a printer?
No printer is needed. Simply send customers their receipts via SMS, email or share them via the SumUp App.
To offer your customers physical receipts, you can connect the SumUp App or your card reader to a compatible mobile printer or a cloud printer.
⇨ See our “Printer” article for details.

Account information

Do I need a business bank account?
We recommend a business bank account to keep your business income separate from your personal finances.
⇨ You’ll find details on our bank account requirements here.
Does SumUp support every business model?
Kindly note that as a regulated entity, we operate under strict requirements imposed by the financial regulator, the card schemes and our acquiring bank.
While we do support a variety of businesses, we can’t support every business model, therefore, we ask you to review our list of restricted businesses.
Will I be required to provide my personal information?
Yes, we’ll need your personal information because we’re required by law to make sure that you are in fact the individual registered with SumUp and the main contact for your business. We implement all necessary levels of protection to keep your information safe.
⇨ Kindly see our "Security" article for further information on this topic.

Payouts and reports

When do I receive my payout from a transaction?
It typically takes 1-3 business days (2-3 business days for Ireland and Malta) from the transaction date to the day the funds appear in your bank account.
Which reports do I get for my tax declaration?
  • A Revenue Report (PDF) to send to the relevant financial authorities.
  • A Payout Report (PDF) listing every transaction included in each payout (daily or monthly).
  • A monthly invoice detailing the total transaction fees for that period.

All reports are available for download on the Dashboard.
⇨ To learn more about all reports and how to download them, check "My Dashboard Reports".

Do I have to pay VAT on the payouts I receive?
No, there is no VAT on our transaction fee.

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