How Does It Work? - A Step-by-Step Guide

What Services Does SumUp Provide?

SumUp empowers merchants to accept credit and debit card payments anywhere with our intuitive, cost-effective devices. With SumUp, merchants can take cards displaying the logos of Visa, V Pay, MasterCard, Maestro or American Express.

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Learn more about the heart behind our company here.

How do I get started?

Simply click on the blue "Get started now" button at sumup.co.uk (sumup.ie for Ireland and sumup.com.mt for Malta). You will then be guided through a 2-step registration process that will allow you to create an account and order your card reader.

Curious about our requirements to open an account? Click here for the information SumUp will need from you and here to learn about our bank account requirements. Still wondering if SumUp will support your business? Check out our list of Restricted Businesses.

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What are the next steps?

Now that you are all set, just download the SumUp app on your phone or tablet. As soon as your card reader arrives, you can start using it straight away.  

1. Set up your card reader

Setting up your card reader is easy. Simply click on your reader to get started.

SumUp Air

Check the video below to follow up on the the step by step:

After logging in to the SumUp App, enter an amount (minimum £1,00 / 1,00€) and press "Charge". Your device will scan for the card reader and once found, the reader will turn on automatically.

Make sure you’re connected to your Air Reader by comparing the last 3 digits of your card reader's serial number to those on the screen. Then tap “Connect”. Simply confirm the Bluetooth connection by pressing the green tick on your card reader, and you have successfully connected!

For instruction lovers, we've a SumUp Air: Setup Guide article just for you. And click here to see the technical requirements needed to use SumUp.

SumUp 3G

To begin transacting with your newly delivered 3G Card Reader, first, make sure you’ve completed your SumUp account registration at sumup.me.

Then turn on the device, select the preferred language and log into the reader with your SumUp email and password.

For detailed instructions, check out our SumUp 3G: Setup Guide. And click here for answers to the most frequently asked questions.

2. Processing transactions  

To process transactions after the initial setup with the SumUp Air Card Reader, enter the payment amount in the app and tap “Charge”.

For the 3G Card Reader, enter the payment amount on the reader and press the green tick.

Then, regardless of your reader, the final steps are the same:

Insert, tap (or swipe for 3G) the card and have the customer authorise the transaction. After a successful transaction, you will have the option to send your customer a receipt.

Click here to learn more about accepting card payments and here to read about receipts.

3. Receive your payout within a few days!  

SumUp will process your transaction (within 2-3 business days) and then transfer the amount directly to your bank account after subtracting the SumUp fee.

Click here to see what minimal costs are associated with being a SumUp merchant and click here to learn more about payouts.

What's next? 

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