My SumUp Account
Manage your accounting with graphic analyses and a detailed list of all your transactions.
Check out the video below for a walkthrough of the Overview section of your dashboard.
If you prefer, you can also read the written version of the walkthrough video, by clicking on the link below.
On the Overview dashboard, select a time period for the transactions you wish to explore and begin to analyse your sales!
1. Time Frame
First, select a time period for the transactions you wish to explore.
Remember: All the information displayed on the overview area will be specific to this time frame.
2. Total Sales Revenue
Shows the sum of all transactions within the selected time frame and compares it to previous period.
3. Period Range
Allows you to visualise your data either on a daily or on a weekly basis.
4. Transaction Data
a) Amount ➞ Shows your total amount of revenue on sales
b) Count ➞ Displays the total number of performed sales
5. Transaction Types
Shows the value of the transactions by card type (debit or credit)
6.Payout & Balances
Shows the latest payout to your bank account
Displays the highest and the lowest sales you made in that time frame
The Transactions Section
Find a list of all of the transactions that you have ever processed through SumUp.
For an in-depth guide, check Sales History for both your SumUp Account and your SumUp App.
Resend Settlement Reports
You can also resend settlement reports and download reports directly (Excel or CSV format).
For more information check out the article ‘ Payout Reports'.
Additionally, you can also refund transactions in the “Transactions” tab.
See Refund Transactions for more details.
If you have employees in your business, you can create different employee account for each one of them.
Different Employee Accounts, One Bank Account
The transaction processed by your employees will be paid out to the bank account registered to your name.
For more information, take a look at 'Employee Accounts.'
The Shop Section
Our integrated shop makes purchasing an additional card reader or accessory hassle-free.
Check out the video below to get to know more about our shop!Card Readers and Accessories
Find not only card readers, but also cradles and the printers. Simply enter a shipping address, select a payment method and confirm your order.
Refer A Friend
Invite your friends to SumUp and earn a reward. You won’t be the only one to benefit—your referrals will receive a discount on their card reader.
Simply send an email directly from your SumUp dashboard at sumup.me, share on Twitter, Facebook, Messenger, WhatsApp or copy and paste your personal link.
Please visit our article about the Refer a friend Programme for more information!
You can send us direct support requests through our contact template that you can find under the "Support" tab.
A support request placed directly through your SumUp Account allows us to gather information faster and in turn we can help you quicker.
Furthermore, you will find on this page useful information, such as our contact details, a link to our Support Centre, as well as links to download our Android / iOS App if you check it from your mobile.
Settings - My SumUp Account
Payout settings lets you select a payout plan that best suits your business needs: daily, weekly or monthly payout. For more information, check out our article Payout.
Payout report emails
Payout report emails help you keep track of your settlements. Here you can disable one or both of the payout report options (daily and monthly) depending on your business needs.
Change password lets you change your password if you wish to do so. You only need to enter your current password as well as your new password. Click “Change Password” to save your changes. You will now be able to log in to your SumUp Dashboard using your new login details.
You can find your Account Area in the drop-down menu in the top left-hand corner of your SumUp Account. Here you can choose between 3 different options:
Account lets you have a look at your business details (incl. Merchant ID) and your personal details. Your business details as well as your personal details should always be up-to-date because this information is used to verify your identity. If you want to change anything, please send a message to our Support Team.
You can also change your bank details on your own. For an in-depth guide, visit this article here.
SumUp may ask you to provide certain documents in order to verify your account. If you want more information concerning official documents, visit this (UK) or this (IE and MT) article. The documents tab allows you to upload any requested verification documents.
The file must be smaller than 10 MB. If the file is bigger, you won’t be able to upload it. But don’t worry, if your file is bigger than 10 MB please send it to our Support Team via email.
Developers is a special page created for our integration partners that use our software within their systems.
Logout lets you sign out of your dashboard.