Resend Payout Reports–a step-by-step guide

You can resend any daily or monthly Payout Reports to your registered email address via sumup.me.
⇨ Not sure what a Payout Report is? Learn more here.

💬 Quick note
You can chat with our Support Team directly via sumup.me.

Here’s a quick guide to resend a report:

  1. Log into sumup.me.
  2. Click on “Sales” in the left menu.
  3. Then click on “My Reports” in the top right and choose “Payout Report”.
  4. A window opens which lets you choose between monthly or daily reports:
    • To resend a daily Payout Report, click “Daily” and select a date.
    • For a monthly Payout Report, click “Monthly” and select a month and year.
  5. Click on “Resend report” to have it sent to your registered email address.
DB_daily_payout_report_en-gb.png DB_monthly_payout_report_en-gb.png

Important

  • You have to select the date of the payout and not the date of the transaction or the day you received the funds in your bank account.
  • Please note that you can't generate reports of the current day or month.

Looking for a specific payout?

  1. Log into sumup.me.
  2. Then select “Payouts” in the left menu.
  3. Filter for a specific payout by date, payout method, amount or Payout ID.
  4. Click on your payout to see its details.
  5. By clicking on “Export” you can directly download the report.
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