At SumUp, we’re committed to providing excellent products and services to our merchants around the world. All our customers have the right to fair, effective and courteous service at all times, which is why we highly value all of our customer feedback.
If for any reason, you’re not happy with our service or we haven’t met your expectations, you can always send us an email to email@example.com. We will take your feedback into consideration and if you voiced a complaint we’ll try our best to resolve the issue as fast as we can.
If your complaint is of a more serious nature, please let us know in your email, that you would like to log a formal complaint.