What is Virtual Terminal? This remote payment feature allows you to accept card payments by simply entering the card details on your phone or computer – no card reader needed! Not only does this increase flexibility and cash flow by accepting remote payments, but it also enables you to use Virtual Terminal as a backup if your card reader isn’t available.
At SumUp, our primary focus is on supporting transactions where the cardholders are present in-person, not remote transactions. However, we do offer our virtual terminal feature to qualifying merchants. To learn if your business could qualify, reach out to our Support Team via email (email@example.com) or phone (1-888-250-2164 on Monday through Friday, 9 am - 7 pm EST).
Best of all, thanks to our commitment to transparent pricing, you pay only 3.25% + $0.15 on every Virtual Terminal transaction. No monthly fees, no hidden costs.
In this article:
- What are the benefits of Virtual Terminal?
- Who is eligible?
- How do I sign up?
- What do I pay to use Virtual Terminal?
What are the benefits of Virtual Terminal?
Accept card-not-present transactions over the phone or via email
Use Virtual Terminal as a backup for your SumUp Card Reader
Increase convenience for customers by not requiring them to be physically present for payments
Who is eligible to use Virtual Terminal?
SumUp’s virtual terminal feature can only be granted to qualifying merchants. Due to restrictions from our financial industry partners, not all businesses are eligible for Virtual Terminal.
To learn if your business could qualify for Virtual Terminal, reach out to our Support team Monday through Friday, 9 am to 7 pm EST at 1-888-250-2164, or via email at firstname.lastname@example.org.
How do I sign up for Virtual Terminal?
If you are already signed up with SumUp, please send your request for Virtual Terminal to email@example.com from the email registered to your SumUp account. After the review of your SumUp account, you will receive our decision notice via email. This process includes an in-depth review of your account, so please allow for up to 3 business days for a response.
If you're not currently signed up with SumUp, reach out to our Support team Monday through Friday, 9 am to 7 pm EST at 1-888-250-2164, or via email at firstname.lastname@example.org to learn if your business could qualify for Virtual Terminal.
What do I pay to use Virtual Terminal?
For every transaction with Virtual Terminal, we charge a flat transaction fee of 3.25% plus $0.15. There are no other costs associated with using this service.
Want to learn about how to use Virtual Terminal? Check out our step-by-step guide to accepting virtual terminal payments.