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Plus Card Reader
My card reader is blocked
If your device is blocked or otherwise defective, you may be eligible for a free replacement. Here's how you can get a replacement device if yours breaks.
Read ArticleMy card reader won't connect
Bluetooth connection not working? Find out how to reset your card reader's Bluetooth and fix connectivity issues.
Read ArticleUpdate my card reader
Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.
Read ArticleActivate Bluetooth
Turn on your Bluetooth so you can connect to other devices to take payments.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleConnect to a card reader
Connect to your card reader via the SumUp app so you can take orders and the accept card payments seamlessly.
Read ArticleSet up my card reader
Discover how to set up your card reader so you can start getting paid. Here’s all you need to know to take your card reader from box to counter.
Read ArticleDownload the app
Install our app on your mobile device to access a host of helpful features on the go. Here's how to find and download the SumUp app.
Read ArticleIs my printer compatible?
Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.
Read ArticleIs my device compatible?
Check if your mobile device is compatible with the SumUp app and what additional compatibility requirements there may be.
Read ArticleGet the most out of my card reader
Improve the performance of your card reader with advice on how to use it best. From battery life to updating your reader, here’s what you need to know.
Read ArticleWhat’s the Plus card reader?
The Plus card reader offers an easy, mobile way of accepting card payments wherever you are by connecting to you mobile device.
Read ArticleResend or reprint receipts
Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.
Read ArticleAccept card payments
Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.
Read ArticleReduce the risk of chargebacks
The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.
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