Employee Accounts

In this article: Employee Accounts Create Employee Accounts Employee Accounts Employee accounts allow you to create separate accounts for each employee. This means that not only can you review the sales for every individual employee, but the transactions processed by your employees will be paid...

Change Your Bank Account

If you need to change or update your bank account details, just email our SumUp Support Team (support@sumup.com) a copy of a bank statement with your new bank information, including:       Account name      Account number      Routing number (ABA) Note: The copy of the bank statement should ...

Amend Account Information

Your business and personal details should always be up-to-date because this information is used to verify your identity. To update your information, please contact our Support Team at support@sumup.com. In this article: Change email address Change mobile phone number Change address Change bu...

Refer a Friend

Like your SumUp card reader? Don’t keep it a secret! How can I refer my friends to SumUp? It's easy to invite your friends, simply follow the instructions below: Online via sumup.me SumUp App Log in to sumup.me. Click on "Refer a friend" in the left menu. Share your referral link via Twitter, ...

Reset Password

In this article: Forgotten Password Change Password on sumup.me Forgotten Password If you have forgotten your SumUp password and would like to reset it, you have the option to request an email that lets you reset your password on your login screen at sumup.me as well as in the SumUp App. Just ...

Verification Documents

As a provider of payment services, SumUp is required to identify customers in line Anti-Money Laundering rules set out in the Bank Secrecy Act and the Patriot Act. This means that from time to time, you may be asked to share additional documentation to verify your account. How can I verify my acc...