How verification works

After signing up, eKYC (electronic Know Your Customer) will verify both your address and identity. Most businesses are verified automatically through this process.

If you can't be automatically verified, we'll contact you to request additional documents.

Additional verification documents

If asked to do so by our team, you’ll need to upload documents to your SumUp profile to get verified.

  • ID - For example, your passport’s picture page including signature page or both sides of your driver’s licence

  • Proof of home address - (e.g. utility bills, bank statement or rental agreement dated within the last 6 months)

All documents must still be valid and bear the name and an image of the registered SumUp profile owner.

Additional documents required

Additional documents may be requested later in the onboarding process. For example, proof of business activity such as invoices, business cards, company website, etc.