Support
How can we help?
SumUp 3G: How to connect to a network
SumUp 3G: Manual
Lost or stolen 3G Card Reader
View all
SumUp Air: Compatibility
SumUp Air: Manual
SumUp Air: Overview
Online Store: Manage my orders
Set up my Online Store
Online Store: Shipping and pickup settings
SumUp Solo: How to connect
SumUp Solo: Setup guide
SumUp Solo: Manual
SumUp Card: Transfers and card balance
SumUp Card: How to block my card
SumUp Card: Activation and PIN
Invoices: Import customer lists to my profile
Invoices: Import items to my profile
Check and amend the payment status of my invoice
Receipts
Refund transactions
Accepting payments via QR code
Employee profiles
Sales history
What are SumUp Gift Cards?
Payouts during bank holidays
Understanding payouts–where’s my money?
Change my bank account
Transaction status
Resend and export Payout Reports
Activate my profile
Profile verification documents
Delivery
What do I need to know before signing up?
Pricing and fees
Preventing chargebacks during remote payments
Reviewing my Payment Links transactions
Take secure payments
GDPR, SumUp and my data
Security
