Support
How can we help?
SumUp 3G: How to connect to a network
SumUp 3G: Set-up guide
Lost or stolen 3G Card Reader
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SumUp Air: Troubleshooting guide
SumUp Air: Manual
Lost or stolen Air Card Reader
Online Store: Manage my orders
Online Store: Shipping and pickup settings
Set up my Online Store
SumUp Solo: Set-up guide
SumUp Solo: Overview
SumUp Solo: How to connect
SumUp Card: Activation and PIN
SumUp Card: Pricing and fees
SumUp Card: Overview
Invoices: Import customer lists to my profile
Invoices: Import items to my profile
Check and amend the payment status of my invoice
Accepting tips with SumUp
Refund transactions
Accepting payments via QR code
Employee profiles
Sales history
What are SumUp Gift Cards?
Payouts during bank holidays
Understanding payouts–where’s my money?
Payout reports
My Reports
Resend and export Payout Reports
How to amend my business details
Profile verification documents
Pricing and fees
Delivery
What do I need to know before signing up?
Payment Links: Overview
How to use Payment Links
Preventing chargebacks during remote payments
Take secure payments
Security
GDPR, SumUp and my data
