Support
How can we help?
SumUp 3G: Setup guide
SumUp 3G: Overview
3G Printer: Attach and detach your 3G Card Reader
View all
Lost or stolen Air Card Reader
SumUp Air: Compatibility
SumUp Air: Troubleshooting guide
Activate my Online Store
FAQ: Online Store Starter
Setting up my online store
SumUp Solo: Manual
SumUp Solo: How to connect
SumUp Solo: Overview
SumUp Card: Overview
What is the Business Account?
SumUp Card: Pricing and fees
Create an invoice with my SumUp App
Invoices: Import customer lists to my profile
Invoices: Import items to my profile
How to use tipping
Accepting payments via QR code
Refund transactions
Change my bank account
Understanding payouts–where’s my money?
Payout reports
Transaction status
Sales history
Resend and export Payout Reports
How to sign up for SumUp
My SumUp profile
Employee profiles
Pricing and fees
Delivery
What do I need to know before signing up?
What are SumUp Gift Cards?
How to use Payment Links
Payment Links: Overview
SumUp cares
Payment disputes: Chargeback procedures
Payment disputes: What is a chargeback?
