Support
How can we help?
SumUp 3G: Set-up guide
SumUp 3G: How to connect to a network
SumUp 3G: Manual
View all
SumUp Air: Troubleshooting guide
SumUp Air: Manual
Lost or stolen Air Card Reader
Online Store: Manage my orders
Online Store: Shipping and pickup settings
Set up my Online Store
SumUp Solo: Set-up guide
SumUp Solo: How to connect
SumUp Solo: Manual
SumUp Card: Chargebacks
SumUp Card: Pricing and fees
SumUp Card: Activation and PIN
Invoices: Import customer lists to my profile
Invoices: Import items to my profile
Check and amend the payment status of my invoice
Receipts
Refund transactions
Accepted cards
Employee profiles
Sales history
What are SumUp Gift Cards?
Payout reports
Change my bank account
Understanding payouts–where’s my money?
My Reports
Resend and export Payout Reports
How to amend my business details
Pricing and fees
Delivery
What do I need to know before signing up?
How to use Payment Links
Payment Links: Overview
Preventing chargebacks during remote payments
Security
Take secure payments
GDPR, SumUp and my data
