Support
How can we help?
SumUp 3G: How to connect to a network
SumUp 3G: Set-up guide
Lost or stolen 3G Card Reader
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SumUp Air: Set-up guide
SumUp Air: Overview
SumUp Air: Compatibility
Online Store: Manage my orders
Online Store: Shipping and pickup settings
Set up my Online Store
SumUp Solo: How to connect
SumUp Solo: Overview
SumUp Solo: Set-up guide
SumUp Card: Chargebacks
SumUp Card: Pricing and fees
SumUp Card: Activation and PIN
Invoices: Import items to my profile
Invoices: Import customer lists to my profile
Check and amend the payment status of my invoice
Refund transactions
Accepting NFC payments; Google and Apple Pay
Accepting tips with SumUp
Employee profiles
Sales history
What are SumUp Gift Cards?
Change my bank account
Payouts during bank holidays
Understanding payouts–where’s my money?
Resend and export Payout Reports
Transaction status
Profile verification documents
Pricing and fees
Delivery
What do I need to know before signing up?
Preventing chargebacks during remote payments
Payment Links: Overview
Reviewing my Payment Links transactions
Security
Payment disputes: Chargeback procedures
Payment disputes: What is a chargeback?
