If you transferred money by mistake and want your money back, you can attempt to recover it in some cases. Here’s how.

Get your money back if transfers or payments were taken wrongly.

Recover money if it was sent in error or if your card was used fraudulently or without your consent. Funds can't always be recovered, but in some 

Recover Business Account payments - SumUp Support

INTRO CARD: Recover Business Account payments

Recover Business Account payments

There are only two circumstances where you can recover your money once payment leaves your account. Learn about recovering your money with the Business Account.

ARTICLE: Recover Business Account payments

TEXT BLOCK ENTRY: Recover Business Account payments - How recoveries work

TEXT BLOCK ENTRY: Recover Business Account payments

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The SumUp Business Account gives you faster access to your money. Learn how to manage transfers, activate your SumUp Card and learn more about payment limits.

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Business Account & card

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SumUp Bookings is an online scheduling tool and booking system to manage your business calendar. Set it up now and let your customers book appointments right away.

Bookings

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Accept contactless payments on your smartphone no matter where you are. Enter a payment amount then allow customer to tap to pay. No extra hardware needed.

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Tap to Pay

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SumUp Pay

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POS Pro offers and all-in one taking customer orders and managing your business. Simplify your orders, payments, reports and more with Point of Sale Pro.

POS Pro

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Discover all you need to know about the SumUp 3G Card Reader. Learn how to set up your 3G Reader, accept payments and enable employee profiles and tipping.

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3G card reader

Accept contactless payments with your phone using Tap to Pay on iPhone. Take payments from cards or wallet apps right on your iPhone. No card reader needed.

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Tap to Pay on iPhone

Remote payments ensure there are lots of ways you can get paid with SumUp. From payment links to gift cards, learn how to securely take remote payments.

Remote Payments

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Remote payments

Boost your cash flow using SumUp Cash Advance. Get additional money to help run your business and then repay it over time as a portion of your card sales.

Cash Advance

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Stay organised and keep an eye on your ins and outs with SumUp's helpful reports. Find out how to access, export and send all your reports here.

My Reports

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My reports

SumUp Invoices is designed to make sending invoices quick and easy. Discover how to send invoices, manage customer lists and import product catalogues.

SumUp Invoices

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Keep your business running smoothly with details on how to start accepting payments and get paid with SumUp, from refunds and receipts to NFC and tipping.

Accepting payments

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SumUp helps you manage your business with a host of useful features on your profile. Easily add items to sell via SumUp profile and manage employee profiles.

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Business management

From setting up your Air card reader to accepting payments and issuing receipts, here's everything you need to make the most of your Air.

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Air card reader

Your SumUp profile puts you in control. Learn how to sign up for SumUp, edit your profile and use all its features to unlock your business's potential.

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Discover how to use the SumUp Solo Card Reader. From setting up your Solo to accepting and refunding payments, here's how to make your Solo work for you.

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Solo card reader

You can create an online store with SumUp to start selling your products online. Simply add your products and start sharing your store with customers.

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The SumUp Kiosk is a self-service POS add-on that provides self-service ordering and frees up staff time.

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Become a SumUp One member and save money on your transaction fees while also getting access to all sorts of extra benefits.

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Find out everything you need to know about staying secure with SumUp, including maintaining privacy and dealing with chargebacks and retrieval requests.

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The SumUp POS Lite is a countertop point of sale system that pairs with your SumUp Card Reader so you can easily accept payment all in one place.

POS Lite

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Understand your payouts with details on how long it takes to receive payouts with SumUp and create payout reports to keep track of your money.

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My payouts

Get off the to best start with everything from a little help on which SumUp Card Reader is best for you to information on pricing, fees and delivery.

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Pricing and order