Change my bank account

  1. On your SumUp profile, select the profile symbol in the top right corner.

  2. Select “Profile details” and then “Bank details”.

  3. Scroll down to the button “Change Bank Account”.

  4. Please enter your IBAN and BIC/SWIFT.

  5. Click “Save and continue”.

  6. You’ll now receive an SMS sent to your registered mobile phone number with a 4-digit verification code. Enter the code into the corresponding field.

You’ll receive an automatic confirmation of your change. All payouts will now be transferred to this bank account.

I didn’t receive the verification code. What now?

If you did not receive the SMS within an hour,

  • please contact our Support team directly.

  • Alternatively, send us a copy of your bank statement via email.

Can I change the bank account name?

While you can't change the name on the bank account yourself, if necessary, we can do it for you. Please send us a copy of your bank statement with your request.

Note: The name of the cardholder and IBAN and BIC/SWIFT should be clearly visible on all bank statements. The bank statement shouldn’t be older than 6 months.