Delivery cost

Delivery is completely free of charge.

Card delivery time

Your card can take up to 15 days to reach you, depending on where you live and the distance your card has to cover on its way to you.

Please ensure that your name and delivery address match the information you added when ordering your card, or you may experience delays in receiving it.

My card didn’t arrive

Wrong or invalid addresses entered during order cannot be amended and your card will either be returned to us or delivered to the entered address. You are, however, still protected as, until you activate and set a PIN for your SumUp Card, it cannot be used.

If, after 15 days, your card still hasn’t arrived, please contact our Support Team.