How employee profiles work

With employee profiles, you can decide which of the following actions employees can perform:

  • Issuing refunds

  • Viewing full sales histories, including those of other employees

Certain actions can only be taken from your main SumUp profile, meaning employees can’t amend your personal or business information or make changes to your items catalogue.

Set up employee profiles

  1. On your SumUp profile, click the profile symbol in the top right corner.

  2. Select "Employees".

  3. Click "Add new employee" and enter the email and password your employee will use to log in.

  4. Check the boxes to permit your employee to use different functions:

    • Refund transactions - Your employee can issue refunds

    • All transactions - Your employee can see your complete sales history

  5. Click "Add employee" to confirm.

Return to the employees page later and select an employee to change their permissions or to deactivate employee profiles. Employee profiles cannot be deleted.

Check employee sales histories

Keep track of individual sales records by using filters to view transactions in your sales history.