Securing your data

All data accessed by our SumUp Card Readers is encrypted instantly and sent securely to our servers. No matter if you’re using a public or private internet connection, your data is safe.

Our servers are housed in a secure facility and all of our employees act in accordance with strict security policies. In addition to these measures, all SumUp software and hardware meets – and in many cases exceeds – the strict security standards outlined by the PCI-DSS (Payment Industry Data Security Standard). PCI-DSS is a policy in the payment industry focusing on credit card transactions, and the policy is supported by all major credit card organisations.

Here's what to do if your Air Card Reader is lost or stolen and the equivalent information for your 3G Card Reader.