How to connect to WiFi

  1. Tap or drag down the arrow at the top of your Solo’s screen and choose “Connections”.

  2. Ensure the Wi-Fi On/Off toggle is set to “On” and your Solo with scan for Wifi networks.

  3. Select the network you’d like to connect to and enter the Wi-Fi password.

  4. Tap “Done” to confirm and your Solo will connect to your chosen Wi-Fi network.

Connect by mobile network

Your Solo's integrated SIM comes with unlimited data and never needs to be topped up, so you can start accepting payments with your Solo even without a Wi-Fi connection.

SIM card issues

If you can’t connect to a mobile network or your connection is weak, try the following:

  • Reset your Wi-Fi. Access the "Connections" screen then turn your Solo's Wi-Fi off and on again.

  • Restart the device. Hold the power button for a couple of seconds until the option to shut down appears, then tap “Shut down”. Wait a few seconds and then power your device back on.

  • Change your location. Open areas and near windows are often better for connection.