Resend receipts

  1. On your SumUp profile, select "Sales" from the left of the home screen.

  2. Select the transaction you want to resend a receipt for.

  3. Tap the symbol within the transaction summary that looks like a torn off receipt then select "Send receipt via Email".

  4. Enter the recipient's email address and click "Send".

Reprint receipts

  1. On the SumUp app, enable printing by connecting to a Bluetooth printer.

  2. Tap "Sales" at the bottom of the screen.

  3. Select the transaction you want to reprint a receipt for.

  4. Tap "Receipt" and then "Print receipt" or tap the printer icon in the top corner.

Why send receipts?

Receipts provide proof of a transaction, making them potentially valuable evidence if someone files a retrieval request, fraud report or chargeback.