Check transfer details

  1. On your SumUp profile, select "Business Account" in the left-hand panel.

  2. Select a payment to view its details, including its status:

    • Upcoming - payment will initiate soon

    • Processing - your payment is in progress

    • Unsuccessful - payment has failed

    • Successful - payment has been successfully taken

From here, you can click "Download statement" to download confirmation of your transfer.

My transfer failed

If a payment fails, you may need to contact your creditor to arrange replacement payment. You can also learn more about what causes transfers to fail.