Permanently close your profile

  1. On your SumUp profile, click "Support" in the top right corner of the screen.

  2. Scroll down and select "Profile & security" and then "Profile details".

  3. Select "Closing your profile" and send us a message clearly stating your desire to permanently close and delete your SumUp profile.

Before closing your profile

Closure permanently deletes all stored profile data, so download all relevant reports and information you may need beforehand.