Permanently close your profile

  1. On your SumUp profile, click "Support" in the top right corner of the screen.

  2. Scroll down and select "Profile & security" and then "Profile details".

  3. Select "Closing your profile" and send us a message clearly stating your desire to permanently close and delete your SumUp profile.

Before closing your profile

Download reports and make a note of any other relevant details you may to access once your profile is closed.