Pricing and accepting payments

Each Online Store transaction is subject to a 2.5% transaction fee. There are no additional subscription fees or set-up costs.

Get started with Online Store

You can set up your Online Store in four easy steps on the SumUp profile or app.

You can quickly and easily customise your Online Store, including to amend SEO settings, connect your social media and edit your Online Store’s appearance and edit your Online Store's Terms and Conditions.

You can also edit the name of your Online Store and amend its URL.

You can add items to your SumUp item catalogue and then toggle whether those items appear on your Online Store.

Add up to seven JPG or PNG images with a maximum resolution of 1500px by 1500px each to showcase your items.

Manage Online Store orders

You can either set up shipping methods to deliver items to your customer's door or add collection options so your customer can pick up their order from a set location. You can freely determine shipping fees and define where your Online Store ships to.

You can view orders on your Online Store and track their progress by changing your order status. You can also change how you’re notified of new orders.

Edit the notifications your customers receive, including which notifications are sent and the content of the emails, to let your customers know their order’s status.

Delete my Online Store

You can deactivate your Online Store to temporarily unpublish it. To permanently delete your Online Store, contact the Online Store Support Team and request to close your store.