How to identify the pick up time of an online order? - SumUp - Support Centre
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How to identify the pick up time of an online order?

When an online order arrives on the iPad, you can find the pick up time of the order in several places:

  • In the order list 

  • In the title of the order 

  • On the kitchen tickets 

  • On provisional tickets 

  • On the final tickets 

If the information is not filled in, by default, it is the creation time of the order + 20m.