The payment report provides insights on the individual payments that were received and registered via your POS.

What is a payment report?

The payment report provides insights on the individual payments that were received and registered via your POS. If the order you’ve received has been paid with three different payment methods, all three will appear on the report under the same order number.

  • Date of the payment

  • The payment ID

  • The store name (only for those who have more than one store)

  • The payment method

  • The seller that processed the payment

  • The status of the payment

  • The amount of the payment

Where can I find the payment report ?

App

Click on settings → Back Office → Reports → Payment Reports

Mobile or laptop

Login to your Back Office → Reports → Payment Reports

How can I use the payment report?

It is a summary of the total collected payments via your POS. You can use it to:

Verify the status of all received payments. You can always verify if the payment went through correctly using the Payment report.

Understand what your customer's preferred payment methods are.

How can I export the payment report data?

The payment report ”.csv” is already included in your Accounting report exports. If you wish, you can export it also directly as follows: Go on ‘Payments report’ → Click on ‘Export’ in the top right → A “.csv” file is generated.