International card payments and AMEX

Transactions made with American Express or cards from other countries may take up to 6 working days to process. As a result, you may receive this in a later payout.

Where's my money?

If you’re unsure where your payout is, you can check your payout status on your SumUp profile or app.

Bank holidays

Many of the third-party banks and card schemes we use to process transactions are based in Germany and the US. Bank holidays in these countries pause the payment process, which may delay daily or weekly payouts by 1-3 working days.

Avoid payout delays

You can minimise the risk of bank holiday-related payout delays and receive next day payouts even on weekends with the SumUp Business Account.