This article guides you through setting up your SumUp card reader.

Getting started

  1. Open up the SumUp App and log in.
  2. Enter £1.00 / 1.00 into the keypad and tap "Charge". The card reader should now switch on.
  3. Confirm the detection of your card reader in the SumUp App by clicking "Connect" once the 3 digit number shown within the app matches that of the 3-digit serial number on the back of your reader.
  4. Your card reader will now sync your account information. This will take about 2 minutes.

Already used one of our card readers but new to SumUp Air? Please see below:

Connecting my SumUp Air manually
  1. Open the SumUp App and log in using your email address and password.
  2. Tap on "More" at the bottom right-hand corner of your screen.
  3. Open up "Payment methods" and tap "SumUp Air" to continue with the setup.
  4. Confirm the detection of your card reader in the SumUp App by clicking "Connect" once the 3 digit number shown within the app matches that of the 3-digit serial number on the back of your reader.
  5. Your card reader will now sync your account information, taking about 2 minutes.

Start accepting payments

You’ve completed the setup, and now it’s time to begin taking payments.

  1. Tap or insert the customer's card.
  2. Your customer will now be asked to authorise the transaction by providing their PIN or signature.
  3. If the payment was successful, you'll be notified by the SumUp App.

You will now be able to send, share or print a receipt. We’ll pay out your transactions within the next 2-3 business days.

Our SumUp Air: Manual offers general usage tips.

Having trouble?

If you’re having difficulty connecting to your card reader, take a look at our step-by-step guide on troubleshooting.

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