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We are obliged by our payments providers to check the legitimacy of the transactions. We might be required to collect additional information, such as an invoice (in PDF format), from you to verify the payment.

Security & privacy

Invoice inquiry

You can track payments made through SumUp Invoices in your sales history and create invoices for any recorded sale directly from the sales section.

SumUp Invoices

Invoice payments in your sales history and reports 

Set up eat-in and takeaway order types in your POS. Enable different prices and VAT rates for your items, define your default order type, and let the system apply the right pricing automatically.

 SumUp Terminal

SumUp POS

Set up my eat-in or takeaway option

Set up individual profiles for each team member to provide separate logins and tailor their access based on their role.

Business management

My profile

Create employee profiles

Create or edit multiple items at once using the item import feature. Simply add your items to a CSV file and upload it to import everything in one go.

Import items to my catalogue

Activate the voice feature to provide payment accessibility for blind and partially sighted customers.

Solo Lite card reader

Accepting payments

Solo card reader

Accept card payments with voice accessibility

With Tap to Pay on iPhone, you can accept various in-person, contactless payments right on your iPhone. No card reader needed.

Tap to Pay

Tap to Pay on iPhone

Accept contactless payments with Tap to Pay on iPhone

If your SumUp Card is lost, stolen, damaged, or nearing expiration, you can cancel it and request a replacement.

Business Account & card

Replace my SumUp Card

The security of both your data and that of your customers is our top priority at SumUp. This is what we do to keep it safe.

Merchant security

Send one off or recurring payments with your Business Account quickly and easily to other GBP accounts in the UK to help manage your finances.

Transfer money with my Business Account

Change the bank account connected to your SumUp profile to decide where you want us to send your money.

My payouts

Update my bank information

Learn how SumUp works and begin taking advantage of everything it has to offer.

SumUp Pay

What’s SumUp?

Choose how you get paid with SumUp by changing how you receive your money and amending your payout frequency. Here's what you need to know.

Change my payout settings

Every SumUp Invoice, credit note and quote is sent with an accompanying message. Here’s how you can edit your template message for a more personal touch.

Edit my invoice emails

Check out how to set up your SumUp Local profile to get you ready to collect rewards.

SumUp Loyalty

Set up your SumUp Local profile

Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.

3G card reader

Air card reader

Accept card payments

The world isn't cashless yet. Here's how to accept cash payments with SumUp so you can track all your sales in one place, even when customers pay with cash.

Accept cash payments

Integrate your SumUp profile with your Xero account to start syncing your sales, fees, and expenses automatically. 



Connect your SumUp profile to Xero 

Know how to enable and track your offline transactions to make the most of the feature while you are offline, so you can keep transacting.

Manage offline transactions

Keep processing transactions and maintaining day-to-day operations even with weak internet connections or disruptions. 

What are offline transactions?

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