Remote payments - SumUp - Support Center
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Remote payments

How much do transactions cost?

We charge a small fee per transaction whenever a payment is paid out to you. Check out all the standard prices and fees involved with SumUp right here.

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What are Payment Links?

Payment Links let you accept payments remotely by sharing a link with your customers, or in person by displaying a QR code.

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Get paid with Payment Links: share a link or show a QR code

Create payment links to get paid remotely by sharing them with customers, or in person by displaying a QR code. You can also reuse payment links, set expiration dates, and give customers the option to add a tip.

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Sales taxes in Canada

Canada uses several types of sales tax depending on the province or territory. Find out which tax applies to your sales and what rates to use when accepting payments with SumUp.

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Resolve transaction issues

Why didn’t my transaction work? From connection issues to transaction timeouts, here’s how to quickly fix transaction problems.

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Prevent chargebacks during remote payments

Our online payment features allow you to accept payments for goods and services even when the cardholder isn’t present. When taking remote payments, it’s important to follow these best practices to make sure both you and your customers have a positive experience.

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Check my Payment Link status

Check the status of Payment Links you’ve sent to see whether you’ve been paid yet and how to resend unpaid Payment Links.

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Reissue receipts

Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.

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Reduce the risk of chargebacks

The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.

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