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Accepting payments

Refund payments

Refunding payments with SumUp is quickly and easy. Here's how to give your customer their money back if they change their mind.

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Accepted payment methods

You're able to accept a variety of card schemes and payment methods with SumUp. See the full list of accepted payment types to see how your customer can pay.

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Reissue receipts

Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.

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What's smart tipping?

Smart tipping offers customers a set of tipping options based on the transaction amount. Here’s how to enable smart tipping and customise tipping rates.

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Accept cash payments

The world isn't cashless yet. Here's how to accept cash payments with SumUp so you can track all your sales in one place, even when customers pay with cash.

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Accept card payments

Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.

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Server error

In very rare cases, we may experience outages. Here's how to recognise outages and what you can do.

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Resolve transaction issues

Why didn’t my transaction work? From connection issues to transaction timeouts, here’s how to quickly fix transaction problems.

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How can I accept payments?

Check out all the payment options available to help you start taking payments with ease. From card readers to remote payments, here's how you can accept transactions.

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Contactless payments

Near field communication (NFC), otherwise known as contactless, allows you to take payments mostly without the need for PIN verification. Here's how it works.

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