Find out about potential payout delays and the most common reasons you can receive it later than expected.

ARTICLE: Payout delays

Payout delays

Payouts are how the money you accept during card transactions makes its way from us to you. Check out how to customise the way you get paid.

ARTICLE: How do I get my money?

Payouts: How do I get my money?

Check your payout status to view when and where your money is being sent and how much you can expect to receive.

ARTICLE: Check my payout status

Payout status: Where's my money? 

Change the bank account connected to your SumUp profile to decide where you want us to send your money.

ARTICLE: Update my bank information

Change my bank details 

Learn how to change your payout settings, including your payout destination and frequency: where your payouts are sent to and how often you receive them. 

ARTICLE: Change my payout settings

Change my payout settings

Canada

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United States

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Poland

Peru

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Netherlands

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Denmark

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Chile

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Belgium

Austria

Australia

Malta

Learn how to protect yourself from APP fraud and phishing, and what to do if you’ve been a victim.

Fraud prevention

Remote payments ensure there are lots of ways you can get paid with SumUp. From Payment Links to gift cards, learn how to securely take remote payments.

Remote Payments (1)

Remote payments

Stay organised and keep an eye on your ins and outs with SumUp's helpful reports. Find out how to access, export and send all your reports here.

My Reports

My reports

Keep your business running smoothly with details on how to start accepting payments and get paid with SumUp, from refunds and receipts to NFC and tipping.

Accepting payments

SumUp helps you manage your business with a host of useful features on your profile. Easily add items to sell via SumUp profile and manage employee profiles.

Business management

Your SumUp profile puts you in control. Learn how to sign up for SumUp, edit your profile and use all its features to unlock your business's potential.

My profile

Find out everything you need to know about staying secure with SumUp, including maintaining privacy and dealing with chargebacks and retrieval requests.

Security privacy

Security & privacy

Understand your payouts with details on how long it takes to receive payouts with SumUp and create payout reports to keep track of your money.

My Payouts

My payouts

Get off to the best start with everything from a little help on which SumUp Card Reader is best for you to information on pricing, fees and delivery.

Pricing Order

Pricing and order

Discover how to use the SumUp Go card reader. From setting up your SumUp Go to accepting and refunding payments, here's how to make your SumUp Go work for you.

SumUp Go