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Accepting payments

Contactless payments

Near field communication (NFC), otherwise known as contactless, allows you to take payments mostly without the need for PIN verification. Here's how it works.

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Refund payments

Refunding payments with SumUp is quickly and easy. Here's how to give your customer their money back if they change their mind.

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Reissue receipts

Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.

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Set up tipping

Activate tipping and set your preferences for how tipping options are presented to customers, including the option to enable dynamic tipping options.

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Accept card payments

Accepting card transactions with the SumUp Air Card Reader is super easy. Here’s how you can start taking payments with your SumUp Air.

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Accept cash payments

The world isn't cashless yet. Here's how to accept cash payments with SumUp so you can track all your sales in one place, even when customers pay with cash.

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Connect a printer

Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.

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Is my printer compatible?

Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.

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How can I accept payments?

Check out all the payment-acceptance options available to help you take payments with ease. From card readers to remote payments, here's how you can transact with SumUp.

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Resolve transaction issues

Why didn’t my transaction work? From connection issues to transaction timeouts, here’s how to quickly fix transaction problems.

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Accepted payment methods

You're able to accept a variety of card schemes and payment methods with SumUp. See the full list of accepted payment types to see how your customer can pay.

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Server error

In very rare cases, we may experience outages. Here's how to recognise outages and what you can do.

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Set up surcharging

Set a surcharge rate that will be automatically applied to all payments you accept via the SumUp app.

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What's smart tipping?

Smart tipping offers customer a set of tipping options based on the transaction amount. Here’s how to enable smart tipping and customise tipping rates.

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