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Accepting payments
View sales insights
Get insights into your business’s sales, such as daily sales and your top-selling items.
Read ArticleSet up a barcode scanner
Connect a barcode scanner and configure its settings so you can scan and add items to the cart at checkout using barcodes.
Read ArticleMy barcode scanner won't connect
When you scan the pairing barcode in the app or on your POS system, your scanner should beep three times. If it doesn't, you may need to troubleshoot your barcode scanner's connection.
Read ArticleServer error
In very rare cases, we may experience outages. Here's how to recognise outages and what you can do.
Read ArticleResolve transaction issues
Why didn’t my transaction work? From connection issues to transaction timeouts, here’s how to quickly fix transaction problems.
Read ArticleReissue receipts
Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.
Read ArticleRefund payments
Refunding payments with SumUp is quickly and easy. Here's how to give your customer their money back if they change their mind.
Read ArticleAccept cash payments
The world isn't cashless yet. Here's how to accept cash payments with SumUp so you can track all your sales in one place, even when customers pay with cash.
Read ArticleAccept card payments
Accepting card transactions with the SumUp Air Card Reader is super easy. Here’s how you can start taking payments with your SumUp Air.
Read ArticleManage multiple orders
Open multiple orders at once and save them for later so you can take orders from more than one customer at a time.
Read ArticleSet up surcharging
Set a surcharge rate that will be automatically applied to all payments you accept via the SumUp app.
Read ArticleSet up tipping
Activate tipping and set your preferences for how tipping options are presented to customers, including the option to enable dynamic tipping options.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleContactless payments
Near field communication (NFC), otherwise known as contactless, allows you to take payments mostly without the need for PIN verification. Here's how it works.
Read ArticleAccepted payment methods
You're able to accept a variety of card schemes and payment methods with SumUp. See the full list of accepted payment types to see how your customer can pay.
Read ArticleHow can I accept payments?
Check out all the payment-acceptance options available to help you take payments with ease. From card readers to remote payments, here's how you can transact with SumUp.
Read ArticleWhat's smart tipping?
Smart tipping offers customer a set of tipping options based on the transaction amount. Here’s how to enable smart tipping and customise tipping rates.
Read Article