Support

Related sections

Product

Remote PaymentsRemote Payments

SumUp Help Centre Plus IconAir Card Reader

posPOS Lite

Topic

My ReportsMy reports

Accepting paymentsAccepting payments

ASSET: Business management iconBusiness management

My profileMy profile

Security privacySecurity & privacy

My PayoutsMy Payouts

ICON: Pricing OrderPricing and order

Accepting payments

Contactless payments

Near field communication (NFC), otherwise known as contactless, allows you to take payments mostly without the need for PIN verification. Here's how it works.

Read Article

Refund payments

Refunding payments with SumUp is quickly and easy. Here's how to give your customer their money back if they change their mind.

Read Article

Reissue receipts

Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.

Read Article

Set up tipping

Activate tipping and set your preferences for how tipping options are presented to customers, including the option to enable dynamic tipping options.

Read Article

Accept card payments

Accepting card transactions with the SumUp Air Card Reader is super easy. Here’s how you can start taking payments with your SumUp Air.

Read Article

Accept cash payments

The world isn't cashless yet. Here's how to accept cash payments with SumUp so you can track all your sales in one place, even when customers pay with cash.

Read Article

Connect a printer

Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.

Read Article

Is my printer compatible?

Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.

Read Article

How can I accept payments?

Check out all the payment-acceptance options available to help you take payments with ease. From card readers to remote payments, here's how you can transact with SumUp.

Read Article

Resolve transaction issues

Why didn’t my transaction work? From connection issues to transaction timeouts, here’s how to quickly fix transaction problems.

Read Article

Accepted payment methods

You're able to accept a variety of card schemes and payment methods with SumUp. See the full list of accepted payment types to see how your customer can pay.

Read Article

Server error

In very rare cases, we may experience outages. Here's how to recognise outages and what you can do.

Read Article

Set up surcharging

Set a surcharge rate that will be automatically applied to all payments you accept via the SumUp app.

Read Article

What's smart tipping?

Smart tipping offers customer a set of tipping options based on the transaction amount. Here’s how to enable smart tipping and customise tipping rates.

Read Article