Related sections
Air Card Reader
Reissue receipts
Provide a second copy of an old receipt or simply send or print a receipt from a previous sale. Here's how it's done.
Read ArticleIs my printer compatible?
Check out which standalone printers are compatible with SumUp so you can start printing receipts for your transactions.
Read ArticleConnect a printer
Connect a printer to use with SumUp so you can start printing receipts after transactions or reprint receipts from previous sales.
Read ArticleAccept card payments
Accepting card transactions with the SumUp Air Card Reader is super easy. Here’s how you can start taking payments with your SumUp Air.
Read ArticleDownload the app
Install our app on your mobile device to access a host of helpful features on the go. Here's how to find and download the SumUp app.
Read ArticleMy card reader is blocked
If you see "Blocked device", your device's security mechanism has triggered. Here's what to do with blocked card readers and how to prevent future blockages.
Read ArticleConnect to a card reader
Connect to your card reader via the SumUp app or a POS device so you can take orders and the accept card payments seamlessly.
Read ArticleUpdate my card reader
Your card reader automatically checks for updates on a regular basis, however here's how to manually check for card reader updates to ensure everything runs smoothly.
Read ArticleMy card reader won't connect
Bluetooth connection not working? Find out how to reset your card reader's Bluetooth and fix connectivity issues.
Read ArticleWhat’s the Air card reader?
The Air card reader offers an easy, mobile way of accepting card payments wherever you are by connecting to you mobile device.
Read ArticleSet up my Air card reader
Set up your SumUp Air Card Reader and connect to the SumUp app via Bluetooth so you can start getting paid with SumUp. Here's what you need to do.
Read ArticleActivate Bluetooth
Turn on your Bluetooth so you can connect to other devices to take payments.
Read ArticleIs my card reader compatible?
Check if your card reader can connect to the smart phone, tablet or POS device you're using and what compatibility requirements there are for using our apps.
Read ArticleReduce the risk of chargebacks
The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.
Read Article