Return unwanted orders to us within 30 calendar days of receiving it and get your money back.

ARTICLE: Return an order

Return an order

We charge a small fee per transaction whenever a payment is paid out to you. Check out all the standard prices and fees involved with SumUp right here.

ARTICLE: What do transactions cost?

What does transactions cost?

Your order will be delivered free of charge. Find out more about how your order makes its way from us to you, including how to change your delivery address.

ARTICLE: When will my order arrive?

Delivery

Discover the basics of SumUp before signing up. From pricing to choosing the perfect product for your business, these are the essentials.

ARTICLE: How does taking payments work?

How does taking payments work?

Get started with SumUp by creating a SumUp profile and ordering any hardware you need. Here's how to get signed up.

ARTICLE: Sign up for a SumUp profile

Sign up for SumUp

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Accept contactless payments on your smartphone no matter where you are. Enter a payment amount then allow customer to tap to pay. No extra hardware needed.

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SECTION: Tap to Pay

Tap to Pay

Remote payments ensure there are lots of ways you can get paid with SumUp. From payment links to gift cards, learn how to securely take remote payments.

Remote Payments

SECTION: Remote payments

Remote payments

Stay organised and keep an eye on your ins and outs with SumUp's helpful reports. Find out how to access, export and send all your reports here.

My Reports

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My reports

SumUp Invoices is designed to make sending invoices quick and easy. Discover how to send invoices, manage customer lists and import product catalogues.

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SumUp Invoices

Keep your business running smoothly with details on how to start accepting payments and get paid with SumUp, from refunds and receipts to NFC and tipping.

Accepting payments

SECTION: Accepting Payments

SumUp helps you manage your business with a host of useful features on your profile. Easily add items to sell via SumUp profile, and manage employee profiles.

ASSET: Business management icon

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Business management

From setting up your Air card reader to accepting payments and issuing receipts, here's everything you need to make the most of your Air.

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SECTION: Air card reader

Air Card Reader

Your SumUp profile puts you in control. Learn how to sign up for SumUp, edit your profile, and use all its features to unlock your business's potential.

My profile

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You can create an online store with SumUp to start selling your products online. Simply add your products and start sharing your store with customers.

Online Store

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Find out everything you need to know about staying secure with SumUp, including maintaining privacy and dealing with chargebacks and retrieval requests.

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Security & privacy

The SumUp POS Lite is a countertop point of sale system that pairs with your SumUp Card Reader so you can easily accept payment all in one place.

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POS Lite

Understand your payouts with details on how long it takes to receive payouts with SumUp, and create payout reports to keep track of your money.

My Payouts

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Get off to the best start with everything from a little help on which SumUp Card Reader is best for you to information on pricing, fees and delivery.

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Pricing and order

Discover how to use the SumUp Go card reader. From setting up your SumUp Go to accepting and refunding payments, here's how to make your SumUp Go work for you.

SumUp Go

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