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SumUp Go

Troubleshoot my SumUp Go card reader

Is your SumUp Go card reader not working? Here is how you can solve common card reader issues.

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Connect to the internet

Choose a Wi-Fi connection or a mobile network to connect your device to the internet and resolve common connection issues.

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Solve card reader battery issues

Is your card reader not charging or losing battery power fast? Find out how to fix your card reader’s battery-related issues.

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Set up my card reader

Discover how to set up your card reader so you can start getting paid. Here’s all you need to know to take your card reader from box to counter.

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What's smart tipping?

Smart tipping offers customers a set of tipping options based on the transaction amount. Here’s how to enable smart tipping and customise tipping rates.

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Reduce the risk of chargebacks

The best way to reduce the risk of payment disputes is to ensure customer satisfaction at all times, but you can also take additional steps to take payments securely.

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Get the most out of my card reader

Improve the performance of your card reader with advice on how to use it best. From battery life to updating your reader, here’s what you need to know.

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Accept card payments

Accepting card transactions with a card reader is quick and easy with SumUp. Here’s all you need to know.

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What's the SumUp Go?

The SumUp Go is a mobile, standalone card reader with a built-in SIM card so you can accept card payments no matter where you are.

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