Related sections
Terminal
Connect your POS device and card reader to the internet
Whether you're using a SumUp POS device, a card reader, or both, an internet connection is essential for processing payments and accessing online features. If you experience connectivity issues, learn how to troubleshoot and restore your connection.
Read ArticleManage your item inventory in real time
Never be caught off guard by an empty shelf. The inventory management lets you track how many of each item you have, see when stock is running low, and know straight away when something is sold out.
Read ArticleRefill my SumUp Terminal printer paper
When your SumUp Terminal runs out of paper, follow these steps to replace the paper roll and continue printing receipts.
Read ArticleChange my SumUp Terminal printer settings
The SumUp Terminal includes a built-in receipt printer that allows you to print receipts after transactions, or order tickets when needed.
Read ArticleSet up my SumUp Terminal
Discover how to set up your SumUp Terminal to start placing orders, accepting payments, printing receipts, and accessing your Business Account.
Read ArticleCourses: send your order to the kitchen in stages
The Courses feature lets you group items into starters, mains and desserts, and send each group to the kitchen exactly when it needs to be prepared.
Read ArticleManage my floor plan
Customise and create tables in your floor plan, to which you can add the orders to have a better overview of the active and open orders.
Read ArticleSumUp Business app: manage your business on the go
The SumUp Business app is a free, all-in-one platform that lets you manage payments, finances, and day-to-day operations: all from your phone or tablet.
Read ArticleCreate employee profiles
Set up individual profiles for each team member to provide separate logins and tailor their access based on their role.
Read ArticleAccept card payments
You can accept in-person card payments using the SumUp Business app with a card reader, a POS device, or a standalone card reader.
Read ArticleChange the colour of my items
Optimise your item catalog by assigning colours to your items to distinguish each of them at a glance. Here's how it works.
Read ArticleManage multiple orders
Open multiple orders at once and save them for later so you can take orders from more than one customer at a time.
Read ArticleOrder synchronisation
Improve your service flow, reduce errors and manage orders and payments seamlessly with the order synchronisation feature.
Read ArticleAdd items to my item catalogue
Create an item catalogue to manage everything you sell in one place. Added items automatically sync everywhere you use SumUp.
Read ArticleCreate and manage preset discounts
Create and apply the most frequently used discounts for quick access at checkout with preset discounts.
Read ArticleDisable payment methods on your SumUp Terminal
Choose which payment methods are available at checkout on your SumUp Terminal. You can disable Payment Links and/or cash payments to match the payment methods you accept.
Read ArticleSet up and manage eat-in and takeaway options
Set up eat-in and takeaway order types in your POS. Enable different prices and VAT rates for your items, define your default order type, and let the system apply the right pricing automatically.
Read ArticlePrint order tickets
Order tickets print the items in an order for your team to prepare after checkout or when an order has been parked. If you’re using multiple printers, you can assign order tickets to specific product categories and print each category on the relevant printer.
Read ArticleProvisional bills
Allow customers to review their order details before payment by printing a provisional bill. Here's how to activate and use this feature.
Read ArticleItem catalogue: manage everything you sell in one place
The item catalogue is your single hub for creating, organising, and managing all your products, services, and menu items across every SumUp selling tool.
Read ArticleSet up tipping
Activate tipping and set your preferences for how tipping options are presented to customers, including the option to enable dynamic tipping options.
Read ArticleWhat’s the SumUp Terminal?
The SumUp Terminal is an all-in-one device that allows you to place orders, accept payments, print receipts, and gives you access to all the Business Account functionalities.
Read Article